Last updated: 20/03/2025
This Privacy Policy describes how truck-cover.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from truck-cover.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You:
- Contact details including your name, address, phone number, and email
- Order information including billing/shipping address, payment confirmation, and contact details
- Account information including username, password, and security questions
- Customer support messages or attachments you submit
Information We Collect About Your Usage:
We automatically collect information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include device info, browser type, IP address, and pages visited.
Information We Obtain from Third Parties:
- Service providers (e.g., web hosting, CMS platform, analytics tools)
- Payment processors (e.g., bank card processors, billing providers)
- Marketing or advertising partners (where legally permitted)
How We Use Your Personal Information
- Providing Products & Services: process payments, fulfill orders, arrange shipping, manage your account
- Marketing & Advertising: send promotional offers, personalize ads, display relevant products
- Security & Fraud Prevention: detect and investigate unauthorized activity
- Communication & Support: respond to inquiries, improve our services
Cookies
We use cookies and similar technologies to remember preferences, improve site performance, and analyze traffic.
You can disable cookies in your browser settings, but this may impact your experience.
Our website honors Global Privacy Control (GPC) signals for users who wish to opt out of targeted advertising.
How We Disclose Personal Information
We may disclose your information to:
- Vendors or service providers (IT, shipping, payment processing)
- Business & marketing partners (only if legally permitted)
- Legal authorities (when required)
- Affiliates within our corporate group
We do not sell your personal information without your consent.
Security & Retention
We use industry-standard safeguards (SSL, encrypted storage) to protect your data, but no method is 100% secure.
Data is retained only as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.
Hosting
Our online store is hosted by Contabo, a professional cloud hosting provider.
They provide the infrastructure that allows us to offer our products and services securely.
Your data is stored through Contabo’s data storage systems and databases, on secure servers.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, opt-out of marketing, or request data portability.
Contact us using the details below to exercise your rights. We may need to verify your identity.
International Users
Your data may be transferred to and processed outside of your country of residence.
Where required, we use legal transfer mechanisms such as Standard Contractual Clauses.
Contact
For any questions about this Privacy Policy or to exercise your rights, contact us at:
Business Name: Genius Stores LLC (Truck Cover)
Address: 2201 Menaul Blvd NE Suite A, Albuquerque, NM 87107, United States
Email: sales@truck-cover.com
Phone Number: Contact us online
Customer Service Hours: Mon-Fri 8am-6pm (EST) – or your preferred hours
